Refund, Return & Cancellation Policy

We want you to love what you wear. If something’s not right, here’s how we’ve got your back:

​1. Returns

• You can request a return within 7 days of receiving your order.

• Items must be unused, unwashed, and in original packaging with tags intact.

• Return shipping costs are borne by the customer unless the product is defective or incorrect.

• To initiate a return, email us at blv.karma.biz@gmail.com with your order ID and reason.

• Fill out this form to Initiate Return : Return Request Form​

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2. Refunds

• Once we receive and inspect your returned item, we’ll notify you about the approval or rejection.

• If approved, refunds will be processed to your original payment method within 7–10 business days.

• Shipping charges are non-refundable, unless due to a product issue from our end.

• Fill out this form to Initiate Refund - Refund Request Form

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3. Exchanges

• Need a different size or color? We offer exchanges for available stock.

• Follow the same process as returns and mention you want an exchange.

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4. Order Cancellations

• Orders can be cancelled within 12 hours of placing them or before dispatch, whichever is earlier.

• Once an order is shipped, it cannot be cancelled.

• For cancellations, email us at blv.karma.biz@gmail.com with your order details.

• Fill out this form to Initiate Cancellation : Cancel Request Form

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5. Non-Returnable Items

We do not accept returns for:

• Sale/discounted items

• Socks, innerwear, or hygiene-sensitive items

• Customized or made-to-order pieces

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Need Help?
Drop us an email at blv.karma.biz@gmail.com — we're here to help!

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